Need to talk to someone for help, support or information?

This page provides information about who to call if you need support or advice, where else you can go for help and information, and other useful resources and websites.

If you are in immediate danger, call 000.

The services listed below can help. 

Many are free for young people to use, and many are available 24/7.

You do not have to give your name.

The person you speak to will be an experienced professional; not the police, and not a government department.

Expand more information about If you have been hurt

If you are in immediate danger, call 000.

If you have been hurt, or are being hurt, or think you are at risk of being hurt, know that it is not your fault. There are people who can listen to you, and there are services to support you. 

Remember: You have the right to be safe.

Call 1800MYLINE (1800 695 463) or visit the 1800MYLINE website.

You can download Daisy, an app that connects women around Australia to services.

Expand more information about If you have crossed the line

If you have crossed the line, or think you could cross the line, you have a choice. There is information and help available to help you. 

Remember: It’s not too late to get help.

Contact the Men's Referral Service on 1300 766 491 or visit the Men's Referral Service (MRS) website. MRS provides anonymous and confidential telephone counselling, information and referrals to boys and men to help them take action to stop using violent and controlling behaviour.

1800 MYLINE is available to help young men and women who are concerned about their own behaviour. Qualified and experienced counsellors can provide information and refer young people to services available in their local area. Call 1800 695 463.

Mensline can also help young men. Call 1300 78 99 78.

Expand more information about Relationship help and advice


Are you or have you been:

  • scared of someone hurting you?
  • sexually assaulted?
  • concerned about violence in a relationship with a friend, partner or family member?
  • concerned about your own behaviour?

1800MYLINE's qualified and experienced counsellors can provide you with information and refer you to services available in your area that can help.

Counsellors are available 24/7.

Call 1800MYLINE (1800 695 463) or visit the 1800RESPECT website.

Kids Helpline

Kids Helpline provides free, private and confidential telephone and online counselling for young people aged five to 25 years.

Nothing is too big or too small to call them about. They will listen and try to understand.

Kids Helpline counsellors are available 24 hours a day, 7 days a week.

Call Kids Helpline on 1800 55 1800 or visit the Kids Helpline website.

Calls from mobile phones, landlines and payphones are free if you are calling from within Australia.

Love: the good, the bad and the ugly

Dating and being in love can be exciting – but at times it can be totally confusing.

The website Love: the good the bad the ugly helps you work out where your relationship is at – whether it’s good, bad, or ugly.

If you're not sure whether a partner's behaviour is crossing the line, check out the Quiz: good, bad or ugly? It can help you figure out what healthy and unhealthy behaviour in a relationship looks like.

Men's Referral Service

If you have crossed the line, or think you could cross the line, you can contact the Men’s Referral Service on 1300 766 491.

MRS offers anonymous and confidential telephone counselling, information and referrals to help men to stop using violent and controlling behaviour.


Mensline can also help young men. Call 1300 78 99 78.

Expand more information about Crisis support, suicide prevention and mental health


Lifeline provides confidential crisis support and suicide prevention services. Anyone across Australia experiencing a personal crisis or thinking about suicide can contact Lifeline. 

Regardless of age, gender, ethnicity, religion or sexual orientation, Lifeline's trained volunteers will listen, and provide support and referrals.

13 11 14 is a confidential telephone crisis support service available 24/7 from a landline, payphone or mobile.

You can chat to Lifeline one-on-one using Lifeline's online crisis chat service. It's available seven days a week from 7pm-4am (AEST).

Call Lifeline on 13 11 14 or visit the Lifeline website.

Calls to 13 11 14 from mobiles are free. Most calls to 13 11 14 from a landline will be charged the cost of a local call, however additional charges may apply for some home phone plans.


We all have good days and bad days. Then there are those days when something isn't quite right, you've got something on your mind, or things just seem too much. Whatever it may be, sharing the load with someone else can really help. So no matter who you are, or how you're feeling, you can talk it through with BeyondBlue.

All calls and chats are with a trained mental health professional, and completely confidential.

You can get in touch with BeyondBlue over the phone (available 24/7), through web chat (3pm to 12am AEST, seven days a week) or email.

Call BeyondBlue on 1300 22 4636 or visit the BeyondBlue website.


ReachOut is an online youth mental health service that's available 24/7 to young people for everyday troubles to really tough times.

Visit the ReachOut website for practical information, tools and support.


If you're aged 12 to 25, you can contact eheadspace if you need support or are worried about your mental health. eheadspace can help you deal with issues like bullying, drug and alcohol issues, depression and anxiety, relationships, concerns about a friend, fitting in and isolation.

Call eheadspace on 1800 650 890 or visit the eheadspace website for information or to chat to an experienced youth mental health professional online.

Expand more information about Legal rights and responsibilities


Lawstuff provides state-by-state legal information to young people in Australia.

If you want some legal information, visit the Lawstuff website and search in your state or territory.

If you can't find what you want, use Lawmail. Lawmail is a free, confidential legal service for Australian children and young people (and their advocates), providing legal information, advice and referrals by email. Lawyers will reply to your message as quickly as possible.

Expand more information about Other useful websites and resources

Bursting the Bubble

This website helps you to work out what's okay in a family and what's not. It tells you what you can do if someone in your family is hurting or abusing you or another member of your family.

It's Time We Talked

Seeing porn might seem normal. But what does porn say? Who makes it and why? And what does it mean for you?

Australian Human Rights Commission

The Australian Human Rights Commission leads the promotion and protection of human rights in Australia.


Violence against women is unacceptable. Daisy is an app that connects women around Australia to services.


Provides information and education that empowers young people to be safe online.

Think U Know

Advice and tips on making the most of the internet, mobiles and technology while avoiding some of the pitfalls and dangers.

Bullying. No way!

This website provides information about bullying.

Expand more information about Assisted call services

TIS logo

Translating and Interpreting Service (TIS)

You can access immediate telephone interpreting services through TIS National.

Call 131 450 or visit the TIS website.

NRS logo

National Relay Service

The National Relay Service is a solution for people who are deaf or have a hearing or speech impairment.

TTY users

Call one of the numbers below and ask for the number you want to call:

  • Standard and overseas calls: 133 677
  • 1800 calls: 1800 555 677
  • Emergency calls: 106

Speak and Listen users

Call 1300 555 727 and ask for the number you want to call.

Internet relay users

Access internet relay at

Other NRS contacts

For the full list of contact details, visit the National Relay Service website.

What is “too far” changes from person to person, but that doesn’t change the fact that you’ve gone ‘too far’.